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Delivery and return
Delivery and return

Shipping Time:

Once your order has been processed, please allow approximately 3-5 business days for your package to be delivered. We work with trusted shipping partners to ensure that your running shoes are shipped to you safely and efficiently. Please note that shipping times may vary depending on your location.

 

Return Policy:

We want you to be completely satisfied with your purchase from HolaSneaker. If for any reason you are not happy with your running shoes, we offer a hassle-free return policy. Please contact us buy mail within 14 days of receiving your order to initiate the return process. Our customer service team will guide you through the necessary steps to return your item and provide you with a refund or exchange.

 

Please note that returned items must be in their original condition, unworn, and with all original packaging and tags. The cost of return shipping will be the responsibility of the customer, unless the return is due to a mistake on our part.

Shipping Information
Shipping Information

Shipping Information

 

Order Processing

 

At HolaSneaker, we understand that you're excited to receive your new pair of running shoes. That's why we prioritize processing your order promptly. We aim to process orders within 1-3 business days to ensure a quick turnaround time.

 

Shipping Time

 

Once your order has been processed, please allow approximately 8-15 business days for your package to be delivered. We work with reliable shipping partners to ensure that your running shoes are shipped to you safely and efficiently. Please note that shipping times may vary depending on your location.

 

Contact Us

 

If you have any questions or need further assistance regarding shipping or returns, please don't hesitate to reach out to us at service@holasneaker.com. Our dedicated customer service team is here to help and will respond to your inquiry as soon as possible.

 

Thank you for choosing HolaSneaker for your running shoe needs. We value your satisfaction and are committed to providing you with the best shopping experience possible.

Shoe Care
Shoe Care

At HolaSneaker, we believe that proper care and maintenance of your running shoes is essential to ensure their longevity and performance. Follow these simple steps to keep your shoes in great condition:

 

Cleaning: Regularly clean your running shoes to remove dirt and debris. Use a soft brush or cloth to gently scrub the upper and midsole. For stubborn stains, use a mild detergent or specialized shoe cleaner. Avoid soaking your shoes or using harsh chemicals.

 

Drying: After cleaning, allow your shoes to air dry naturally. Avoid exposing them to direct sunlight or using heat sources, as this can damage the materials. Stuff the shoes with newspaper or shoe trees to help maintain their shape during drying.

 

Odor Control: To keep your running shoes smelling fresh, air them out after each use. You can also use odor-absorbing products like activated charcoal or shoe deodorizers. Avoid storing your shoes in closed spaces or damp areas.

 

Storage: When not in use, store your running shoes in a cool, dry place. Avoid compressing them or stacking heavy objects on top, as this can deform the structure. Use shoe bags or boxes to protect them from dust and other contaminants.

 

Replacement: Running shoes have a limited lifespan, depending on usage and mileage. Pay attention to signs of wear and tear, such as worn-out soles or decreased cushioning. It's recommended to replace your running shoes every 300-500 miles or when they no longer provide adequate support.

 

By following these shoe care tips, you can extend the lifespan of your running shoes and ensure optimal performance. If you have any further questions or need assistance, please feel free to contact us at service@holasneaker.com. Our team is here to help you with all your shoe care needs.

 

Thank you for choosing HolaSneaker. We are committed to providing you with high-quality running shoes and helping you maintain them for long-lasting performance.

Description

Meet the On Cloud 5 Combo: the ultimate mix of power, comfort and style. This sleek and casual shoe includes a fast-firing Speedboard® and ultralight Cloud elements for all-day comfort. Enjoy a fresh and cozy fit in the two-tone woven upper with a vegan suede tongue for texture. The re-engineered heel works with the upper reinforcements and an updated midsole for a secure fit. No matter where your adventures lead, the On Cloud 5 Combo brings you there in style!

Shoe Technology

Upper: Two-tone woven upper creates a unique layer of colors and a contrast faux-suede tongue with diagonal stitching adds texture. Breathable anti-microbial mesh keeps you fresh throughout the day. No-sew taped reinforcements provide a secure fit. Over 80% of the polyester content and over 44% of the entire shoe is made from recycled content.

Midsole: Zero-Gravity foam provides a light and responsive ride. Speedboard® flexes as you strike the ground, loading with energy before powering you forward. Increased midsole height and closed channel forefoot offer cushioning and stability.

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